Overview

Only products purchased from the Sproutful Life Website are eligible for and subject to this Return Policy. If a product was purchased from another source, please consult the return policy of the original place of purchase.

You may return any unopened product purchased on the Website within 30 days of your purchase. All product(s) must be in their original, unopened packaging to be accepted for a return, unless there is a manufacturer defect. Please contact us at contact@sproutful-life.com to initiate and arrange for your return.

Once we have received and processed the returned product, we will strive to issue you a refund within 15 business days. If you have not received a refund within 25 business days from the day you sent us your return, please e-mail us for further assistance at contact@sproutful-life.com

If there was a manufacturer’s defect with the product, please contact us immediately at contact@sproutful-life.com upon discovery of the defect to make arrangements for the return of the product at no cost to you.

If the package was damaged in transit or you received the wrong item, you must contact us within seven (7) business days of receipt of the product to make arrangements for the product’s return at no cost to you.

b. Exchanges

If you ordered the incorrect item, we are happy to accept it for an exchange, as long as you make the request within the 30 days of your purchase, and the product is unopened and in its original condition. You will not be subject to a restocking fee in this case, but you will be responsible for return shipping, and the new shipping charge (if any) for the correct item to be sent to you.

QUESTIONS:

Contact us

If you have any further questions regarding payment, shipping, returns, or exchange policies, please email us at contact@sproutful-life.com

Phone Support:  850-583-7149

Mon - Fri 9am to 5pm PST